FAQ's

Get the 411 to all your frequently asked questions! If you cannot find the answer to your question here, please contact us! xoxo

Orders and Shipping

What payment methods do you accept?

We accept all major credit cards such as Visa, MasterCard and American Express and digital pay methods such as Apple, Google and Meta Pay through our secure payment processing system. For your protection we do not store your credit card information. 

What is your shipping policy?

Please allow 2-5 business days for us to create your product and fulfill your order. Orders are shipped via USPS or FedEx. Once your item is shipped we will provide you with a tracking number.

For journals or other items on our Amazon store, processing & shipping is in accordance to Amazon’s policy. Prime is available if applicable. 

How long will it take for my order to arrive?

Please allow 3-4 business days for your items to reach you.

For journals or other products on our Amazon store, processing & shipping is in accordance to Amazon’s policy. Prime is available if applicable. 

How do I track my order?

You will receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hello@thenoregretssociety.com

When will my items be delivered?

Once your item is shipped we will provide you with a tracking number. Please allow 4-7 business days for your items to reach you.

For journals or other items on our Amazon store, shipping is in accordance to Amazon’s policy. Prime is available if applicable. 

Product Disclaimers

Our apparel is created with the latest in DTG garment printing technology. In addition, inks used are water-based and eco-friendly.

The fixation agent (pre-treatment) applied during the printing process will sometimes leave a slight odor on the products you receive. Luckily this is a temporary issue and once your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and/or a wash cycle.

You may also notice some discoloration or off-white residue on your apparel. Do not worry! These are not stains, they are a part of the printing process and will wash off after the first wash cycle. If you receive a product with a mark - please wash it before reporting a problem.

Return Policy

Can I make changes to or cancel my order?

Orders may be cancelled if they have NOT entered into the printing process. 

Orders that have begun printing will be fulfilled normally.

What's your return policy?

All of our products are handmade at the time of your order.

Therefore, all sales are final and not subject to return or exchange.

The only exception to the above rule is under the following conditions:  Your item arrives damaged or the wrong item is shipped.

In the unlikely case you receive a damaged or wrong item please email us or use the contact form within 7 days to correct the issue. 

For journals or other items on our Amazon store returns are in accordance to Amazon’s policy.

Do you offer exchanges?

Exchanges are not available due to customer error. Please review the size guide in the product description to ensure you select the correct size.

Exchanges are available in only the following cases: 

* The item received is different in terms of style, color, size than the order placed.

*The product has arrived in a damaged condition 

For journals or other items on our Amazon store exchanges are in accordance to Amazon’s policy. 

What if I entered the wrong address at checkout?

Please double check that you have entered the correct mailing address before placing your order.

If the package is returned to our shipping facility we will notify you.

The order will be held for 14 days and you will be responsible for reshipment costs.

Common Questions

Care Instructions

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Do you ship internationally?

We are currently only shipping to the U.S. Please subscribe to our emails and we will notify you when international shipping is available.

Who should I contact if I have any issues?

If you have any issues, send us an email at:

hello@thenoregretssociety.com